Contact Us
We're here to answer any questions you might have about EchoWave. Reach out and we'll respond as soon as we can.
Response Time
We typically respond to all inquiries within 24 business hours. Premium and Business plan subscribers receive priority support.
Frequently asked questions
Can't find the answer you're looking for? Email us at hello@echowave.io
- How quickly will I receive a response?
- We typically respond to all inquiries within 24 business hours. For urgent technical issues, Premium and Business plan subscribers receive priority support.
- Do you offer phone support?
- We currently provide support via email and our help center. Business plan customers can schedule video calls with our support team for complex issues.
- How do I report a bug or issue with the app?
- You can report bugs by emailing hello@echowave.io. Please include details about what happened, the steps to reproduce the issue, and screenshots if possible.
- Do you offer custom enterprise solutions?
- Yes! For businesses with specific needs, we offer customized solutions including white-labeling, custom integrations, and dedicated support. Contact our sales team to discuss your requirements.
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